NDIS Information

The NDIS is a government funded insurance scheme administered by the NDIA to support disabled people aged under 65 years, and their carers. 

NDIS Information

Want some more specific NDIS Information and updates?

NDIS Information 1
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For NDIS Participants

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Negotiating the #NDIS can be a little daunting for people looking for #mobilityscooters, #motorisedscooters and #electricwheelchairs . Most participants quickly seek the help of an advisor, whether that be an Occupational Therapist, a Financial Advisor, or other professional, most often for a fee or a payment from NDIS out of the total allowance provided to the participant. 

This can sometimes severely reduce the amount of money available for the purchase of equipment or other forms of assistance.

But for high end capital equipment like scooters, you will still need the assistance of a suitably qualified professional. This applies to any item of Assistive Technology over $1500.

Scooters Australia have been providing equipment via government funding since 1992, including most recently through the NDIS scheme. We have been helping end users find the best product for their needs for over 25 years.

We have also been helping with advice on how to achieve the best outcome for money spent. With the NDIS, completing The Plan successfully will help you get what you need in the fastest time-frame. That’s why we’ve developed a guide to help you complete the Plan to get started.

A word of warning: Some professionals insist on obtaining three quotes for different products before they will submit the Plan for you. This is no longer the case. As long as your choice is within the range accepted by the NDIS, you no longer need to obtain three quotes. 

If you are sure you want a particular product, that is your prerogative, especially if the product is quite unique or really suits your requirements. 

You can decide how you want to proceed. If you are confident in what you want, fill in the plan yourself and submit it, using the NDIS website as your reference, and our Plan guide here.

But remember, if your plan includes a scooter or powerchair, you will need the assistance of a health professional.

And don’t forget to include costs for maintenance, servicing and batteries in your plan.

THE PLAN –  how to complete it successfully.

Filling in the Plan is the first step in receiving assistance under the NDIS. You can access the Plan and lots more information on the NDIS website: https://www.ndis.gov.au

Completing the Plan successfully will ensure that you get a speedy resolution to your claim, but it’s important that you take care how you fill it in. We have developed some essential guidelines to help you do this. CLICK HERE for our advice on how to fill in the Plan to ensure you get a fast response.

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Anna and her parents chose her Luggie without the help of any professionals because it was financed by a charity.


January 2022:

We’ve put together a handy guide on how to get a mobility scooter through the NDIS.

The guide takes you through what you should expect if you want to secure NDIS funding to purchase your scooter. We take you through the process of choosing a scooter, filling out your plan, approaching your OT and finally buying the scooter.

Read our NDIS guide here.

June 2019:

Changes to the process of supply of supports for the NDIA – SWEP and Enable NSW from July the 1st

The NDIA is making changes to its assistive technology (AT) and home modification (HM) working arrangements with state equipment providers in Victoria (SWEP) and NSW (EnableNSW).  This is part of an ongoing program of changes to ensure the NDIA’s AT and HM processes are nationally consistent and easy to use for NDIS participants and providers.

From 1 July 2019 – NDIS participants and providers throughout Australia are to send all AT and HM assessments and quotes directly to their local NDIA office via email and not through either SWEP or EnableNSW.  The NDIA and its partners in the community will have full responsibility for managing those assessments and related quotes and advising the participant of the outcome.

Useful Links

For Providers

There is a new paradigm now unfolding, with the NDIS slowly replacing other government schemes to assist people in enjoying the normal day-to-day activities that many people take for granted. From information we have been provided by sources within the industry, we have compiled a series of guidelines for participants and providers on how best to navigate the application process.  

The new role of Providers is to assist with information – in a sense to be the information broker to the client. As a provider, Scooters Australia has a long history of assisting professionals for over 25 years to assist with the task of finding the right product for the right circumstances. We’re not the only ones, but we have been there since 1992 as one of the very first retailers of mobility products in Australia.

When it comes to mobility scooters and off-the-shelf powerchairs, we have a long history in sourcing the best quality products and in being able to provide a proven after-sales service facility in all major capital cities and many regional areas:

  • Workplace assessments
  • Home demonstrations
  • In-service training for professionals
  • Client assessments
  • Product advice
  • Free delivery
  • Repairs and servicing

Click here for the guidelines.

Watch this NDIS video:

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